Please call or email our Claims Department as soon as possible:
HealthSure Claims through MSH International:
To expedite the process to determine claim eligibility, we would suggest that you request copies of the referral, supporting documents and medical notes from your medical practitioner. When information is requested by “us”, on your behalf, the average response time is 8 weeks which can cause a significant delay the claims process. When information is requested by the patient the normal turnaround time is typically much faster.
Proof of referral for medical specialist, diagnostic or surgical procedure;
To obtain authorization please forward the all pertinent information to;
Re: HealthSure Insurance Program
300, 999 – 8th Street S.W.
This Policy does not cover expenses directly or indirectly related to:the Cost of obtaining or copies of:
Any fees incurred are the responsibility of the claimant.
In the event an insured person obtains diagnostic, specialist, or surgical services without the prior authorization of the Insurer, such service is not eligible for reimbursement.